Return Eligibility Review
We will review your issue and, based on our assessment, initiate a return for your product.
Return Process
- Email us at hello@casebear.shop with your order number, a description of the issue, and clear supporting photos.
- Our team will review the information and confirm whether the product is eligible for return.
- If approved, we will provide the next steps for returning the product.
Refunds
Refunds are processed to the original payment method and typically reflect within 5-7 business days after the quality check is complete.