FAQ

How long does the anti-yellowing actually last? +

Our clear cases use an advanced anti-oxidation polymer guaranteed not to yellow for 12 months. If it does, we replace it.

Are your cases really drop tested to 12 feet? +

Yes. We use the MIL-STD-810G military standard protocol, testing our cases on concrete across all 6 axes.

Will the MagSafe magnets interfere with my phone? +

No. We use N52 neodymium magnets perfectly aligned to Apple's specifications to ensure zero interference and maximum hold.

Do you ship internationally? +

Currently, CaseBear operations and shipping are exclusively focused within India.

How long does delivery take? +

Metro cities take 3-5 business days. Tier 2 and Tier 3 cities take 5-7 business days.

Is Cash on Delivery (COD) available? +

Yes, COD is available across all serviceable pin codes in India.

What is your return policy? +

We offer a 7-day return window for unused, unopened products in their original packaging.

Do the cases have a raised lip for screen protection? +

Yes, all CaseBear products feature a 1.2mm raised bezel to protect your screen and camera lenses when placed flat.

Can I use a screen protector with your cases? +

Yes, our cases are precision-engineered to be perfectly compatible with edge-to-edge tempered glass screen protectors.

How do I clean my leather case? +

Wipe gently with a soft, slightly damp cloth. Avoid harsh chemicals or alcohol, as they will strip the natural patina.

What happens if my case arrives damaged? +

Email support@casebear.shop within 48 hours of delivery with photos, and we will dispatch a replacement immediately.

How do I claim the 1-year warranty? +

Email us with your order number and clear photos of the defect. Our engineering team reviews claims within 48 hours.